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Contact Us

Because Debit Fraud Is Serious Business,
e're Watching Out for You!

Did you know your
Debit Card comes with a watch dog?

You may not know it, but you have around the clock protection against the increasingly savvy perpetrators of debit card fraud. That’s because the debit cards we issue are protected by FRAUD WATCH PLUS and are underwritten through our trusted transaction network USA Payments LLC.

Through an important partner of ours, we provide industry leading chargeback alerts technology, tools and the expertise to manage fraud. Experienced fraud analysts work around the clock, watching for any suspicious card activity and will contact you immediately if they detect potential fraud on your card.

SOO, if you ever get a call from “FRAUD PREVENTION SERVICES”, know that our Watchdogs are doing their job and preventing potential fraudulent use of your CANTON POLICE & FIREMEN'S MASTERCARD DEBIT/ATM CARD.

Fraud is serious business, and can hit anytime. That is why we are always on guard to detect and prevent fraud from happening to you.

Fraud Prevention Services will also let us know about their contact with you. If Fraud Prevention Services can’t contact you after 3 calls, they may need to block your card until your transaction can be verified or fraud can be confirmed. When they block your card they will send you a letter and also contact Canton Police & Firemen's Credit Union.

When you go on Vacation and plan to use your Debit Card, please call and let Canton Police & Firemen's Credit Union know so we can tell Fraud Prevention Services that there could be charges to your card from your vacation location and prevent them from blocking the card and causing any inconvenience to you.



530 McKinley Avenue N.W. Canton, Ohio 44702
330-453-2469 Fax

330-453-4642 Auto Teller

24-7 After Hours Reporting
For Lost or Stolen Debit Cards

Support for Bill Pay

Members' accounts are not insured or guaranteed by any government or government-sponsored agency.


Privacy Statement

We welcome all of your comments, suggestions and questions. Emails are handled by a CPFCU Member Service Representative.  For your security, please do not include sensitive information such as account numbers or social security numbers.